Author(s): Robert Bacal

Business

Manager's Guide to Performance Management is an all-in-one resource for conducting goals-focused performance meetings, establishing programs to build upon existing positive performance, and helping to stimulate workplace cooperation. Featuring eye-catching icons, checklists, and sidebars to guide you step through everyday workplace situations, it provides: Proven tactics for creating relationships and ensuring effective communication to get the optimal performance from employees Clear definitions of key management terms and concepts Practical advice for minimizing the possibility of error Robert Bacal heads Bacal & Associates, a training and consulting firm, and the Institute for Cooperative Communication, a virtual company that researches and develops instructional materials.