2018 Best Resources for Chat Technology

by Antonio Smith

Publisher: Antonio Publishings

Publication Date: May 03, 2018

ISBN: 1230002305219

Binding: Kobo eBook

Availability: eBook

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This reference is loaded with necessary resources useful to website developers or those with interest thereof. Get expert advice on designs and development of chat technology useful within your web development. Inside you will find trade journals and magazines, educational resources and professional business tools to assist you with design and function within your website.

Chat technologies fuel the small business engine by helping companies increase conversions and drive sales from their website. As consumers increasingly look for personal, relevant ways to talk to businesses, live chat beats out slow, time-consuming channels like phone and email. Chat platform gives small business owners a quick, convenient way to connect with leads from their desktop or mobile device, so those consumers become engaged, loyal customers.

To improve customer support and sales for your online business, you will find within, reliable combinations of Live Chat, Helpdesk, Voice and Video Conference tools, which allows you to answer questions from your web visitors instantly from desktop or mobile; handles support tickets and offline chats better with integrated Helpdesk, for a more personal experience; improves customer relationships; and provides an all-round awesome experience for your visitors.

Fully integrated customer service solutions that enables businesses to communicate with their customers more effectively through multiple communication channels, including live chat, email marketing, ticket, forum, knowledge base and help desk. Offered both as a hosted cloud solution as well as an inhouse server solution, industry surveys show that chat applications are the preferred instant messaging solution to talk to your customers for sales and support. Real-time group and video chat applications that lets you see documents, messages & payments in one place.

Get more done with chat rooms, file sharing, and searchable chat history.