Publisher: Springer Publishing Company
Publication Date: August 28, 2016
Binding: Kobo eBook
According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based on these adverse realities and the author's philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses the theories and abilities needed by all health care providers to be effective communicators. The only text written specifically for students of nursing, medicine, physical therapy, pharmacy, dentistry, physician assistants and opticians, the work incorporates multimedia, suggestions for class discussion, and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective communication.